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Newsdesk
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You are now in:>>Frequently Asked Questions
Frequently Asked Questions.
1.Payment.
Q.What forms of payment do you accept?
A.We accept Visa and Mastercard credit card payments, as well as Laser.We can also accept payment by cheque and direct bank transfer.Please note your card will not be charged until we have dispatched the goods.
Q.How can I make the payment by cheque or bank transfer?
A.When you are in the checkout, uncheck the charges box for credit card payment.Select your shipping method and then proceed to step 4.Select "I will send Cheque or pay by Bank Transfer".Please make a note of the amount due,then place your order and a page will appear with details of how the payment can be made.
Q.Can I pay by C.O.D.?
A.At the moment this is not possible.
2.Delivery.
Q.Do you require a signature on delivery?
A.All courier deliveries require a signature.
Q.What if I am not at home when the delivery arrives?
A.The delivery company will attempt to make a delivery.If they are unable to do so they will leave details of the attempt and a telephone number to contact them to arrange another time.
Q.What if the goods are damaged when they arrive?
A.Please see our returns policy here.
Q.What do you charge for shipping?
A.Please see our shipping information here.
3.General
Q.Can i visit Fruit Hill Farm?
A.Yes, but only by appointment which can be made at 027 50710.
Q.Do you have a paper catalogue?
A.Yes we do. You can order a copy by contacting us by telephone or e-mail, post or fax.Our details can be found ->Here<-
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